Privacy Policy

MonBiker Privacy Policy

The purpose of this Privacy Policy is to inform you about how DAYA WOOD (trade name MonBiker ), represented by Mr. Ayoub DAHMANE and registered with the RCS of Clermont-Ferrand under number 818 191 058 , collects, uses, protects and shares your personal information in the context of the use of our MonBiker site.

1. Responsible for the Collection of Personal Data
The company DAYA WOOD, whose head office is located at 14 Place Paul Eychart, 63100 Clermont-Ferrand, France , is responsible for processing personal data collected on the MonBiker site.

2. Data Collected
We collect information that you voluntarily provide to us, such as:

  • Identification data : Name, first name, email address, delivery address, telephone number.
  • Order Data : Payment information, billing details, order history.
  • Connection data : IP address, browsing data, cookies.

This data is necessary to process your orders and offer you a personalized experience on our site.

3. Use of Data
The personal data collected is used for the following purposes:

  • Processing and management of orders,
  • Improving our site and services,
  • Management of customer accounts and customer service,
  • Sending newsletters and promotional offers if you have given your consent,
  • Analysis and statistics of site traffic.

4. Sharing of Data
Your personal information is only shared with third parties in the following situations:

  • With our service providers, in particular for the processing of payments and the delivery of orders,
  • In case of legal obligation, to respond to a request from the authorities.

We ensure that our service providers respect strict confidentiality measures and only use your data for the purposes necessary to perform their services.

5. Data Retention Period
We keep your personal data for the period necessary to achieve the purposes for which they were collected, and in compliance with the applicable legal periods:

  • Customer data: 3 years after the end of the commercial relationship,
  • Order data: 5 years,
  • Cookies: up to 13 months.

6. Your Rights
In accordance with the GDPR, you have the following rights:

  • Right of access : Access the personal data we hold about you,
  • Right of rectification : Request the correction of your information,
  • Right to deletion : Request the deletion of your personal data,
  • Right to object : To object to the processing of your data,
  • Right to restriction : Limit the processing of your data in certain cases,
  • Right to portability : Receive a copy of your data in a structured and readable format.

To exercise these rights, contact us at info@monbiker.com specifying the subject of your request and attaching a copy of your identity document for security reasons.

7. Cookies
Our site uses cookies to improve your experience, analyze traffic and personalize content. You can manage your cookie preferences from your browser settings. To learn more, please see our Cookie Policy .

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction.

9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this page periodically for any updates.

10. Contact
For any questions or requests for information regarding our Privacy Policy, you can contact us by e-mail at info@monbiker.com or by mail at the following address:
MyBiker (DAYA WOOD)
14 Place Paul Eychart
63100 Clermont-Ferrand, France